Shipping Policy

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Thank you for shopping with baileys candle co . Below you’ll find details about our shipping process, timelines, and costs.

1. Order Processing

• Orders are typically processed within [2–3 business days] after payment is received.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery

• Shipping costs are calculated at checkout based on your location and order size.

• We currently ship to US & Canada / Worldwide.

• Estimated delivery times (after processing):

  • Standard Shipping: [5–9 business days]

  • Expedited Shipping: [2–5 business days]

  • International Shipping: [7–31 business days] (customs delays may apply)

Please note: delivery times are estimates and may vary due to carrier delays, weather, or holidays.

3. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.

• You can use this number to track your package directly with the carrier.

4. Shipping Restrictions​

• Some countries may restrict the import of candles or fragrance products. Customers are responsible for verifying local import laws before ordering internationally.

5. Lost, Damaged, or Stolen Packages

• We are not responsible for lost or stolen packages marked as delivered by the carrier.

• If your package arrives damaged, please contact us within [48 hours] of delivery with photos of the damage, and we will work with you to resolve the issue.

• For lost packages, please contact the shipping carrier first, then reach out to us if additional assistance is needed.

6. International Orders

• International customers are responsible for any customs fees, taxes, or duties imposed by their country.

• We are not responsible for delays caused by customs.

7. Contact Us

If you have any questions regarding shipping, please contact us:
Baileys candle co LLP
Email: baileykcandleco@gmail.com
Phone: 2188217138