Shipping Policy
Thank you for shopping with baileys candle co . Below you’ll find details about our shipping process, timelines, and costs.
1. Order Processing
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Orders are typically processed within [2–3 business days] after payment is received.
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive a confirmation email once your order has shipped.
2. Shipping Rates & Delivery
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Shipping costs are calculated at checkout based on your location and order size.
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We currently ship to US & Canada / Worldwide.
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Estimated delivery times (after processing):
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Standard Shipping: [5–9 business days]
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Expedited Shipping: [2–5 business days]
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International Shipping: [7–31 business days] (customs delays may apply)
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Please note: delivery times are estimates and may vary due to carrier delays, weather, or holidays.
3. Tracking Your Order
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Once your order ships, you will receive a tracking number via email.
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You can use this number to track your package directly with the carrier.
4. Shipping Restrictions
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Some countries may restrict the import of candles or fragrance products. Customers are responsible for verifying local import laws before ordering internationally.
5. Lost, Damaged, or Stolen Packages
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We are not responsible for lost or stolen packages marked as delivered by the carrier.
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If your package arrives damaged, please contact us within [48 hours] of delivery with photos of the damage, and we will work with you to resolve the issue.
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For lost packages, please contact the shipping carrier first, then reach out to us if additional assistance is needed.
6. International Orders
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International customers are responsible for any customs fees, taxes, or duties imposed by their country.
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We are not responsible for delays caused by customs.
7. Contact Us
If you have any questions regarding shipping, please contact us:
Baileys candle co LLP
Email: baileykcandleco@gmail.com
Phone: 2188217138